In 2018, 75% of businesses will include some form of artificial intelligence in their operations. Artificial Intelligence is quickly becoming the primary way that businesses can expand their capabilities without additional expenses on the costs of hiring and training employees. Additionally, your company can experience exponential growth at a rate that is faster than you […]

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Call center industry is one of the most thriving sectors of today, owing to their number of implications in various other industries. Today, no business can survive without establishing robust customer support either on its own or via a call center. The growing loads of managing leads have compelled everyone to look for some quick […]

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Opening any business takes a proper planning, commitment and a substantial investment. Not every business can afford to have it setup for their customers. However, the ones who can afford to have it will come to know the far-reaching benefits that their business can enjoy due to such facility that they provide to their customers. […]

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Today, the trend of hiring offshore call centers is rising in the US and the UK. This action certainly saves a lot of money to the businesses. Particularly, the startup businesses look up this phenomenon as a safe escape to establish their customer care center on a minimal budget. Nevertheless, this need to be considered […]

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