Myths about telemarketing

Myths about telemarketing

Well we all know that telemarketing has an image about it. The very image of this marketing tactic varies with different individuals and groups. About the sales staff and the tactics there are different opinions developed in the working community. There are many...
Marketing: The various touch points with clients

Marketing: The various touch points with clients

For any business to succeed in the market, it is important that its owners concentrate on building ties with their current and potential clients. This is something that comes under marketing, many strategies of which are prevalent these days. In fact, in today’s age...

Why Operating a Call Center Is Hard?

Call centers are the face of any company’s customer services and can play an important role in attracting and retaining a large customer base. They are the key to sales generation as well as building a strong relationship with potential customers. All said,...

What Does It Take To Open A Call Center?

Opening any business takes a proper planning, commitment and a substantial investment. Not every business can afford to have it setup for their customers. However, the ones who can afford to have it will come to know the far-reaching benefits that their business can...
Will AI improve performance of call centers?

Will AI improve performance of call centers?

Artificial Intelligence (AI) has now emerged as the door to our future. In the coming years, one can certainly expect the need for AI in almost every domain of life. Today, we see Google, Microsoft, and Amazon, leveraging artificial intelligence for strengthening...

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