5 Ways Artificial Intelligence Will Revamp Call Center Industry

5 Ways Artificial Intelligence Will Revamp Call Center Industry

Call center industry is one of the most thriving sectors of today, owing to their number of implications in various other industries. Today, no business can survive without establishing robust customer support either on its own or via a call center. The growing loads...
Effects of integrating AI intelligence in B2B marketing

Effects of integrating AI intelligence in B2B marketing

Business-to-business or B2B marketing can be referred to as the promotion of services and/or products to other businesses to be used in the production of goods, or to be sold to customers. It can also denote marketing goods that can be of immediate use to the...
Avatar Dialer Vs. RosponseAI

Avatar Dialer Vs. RosponseAI

Customer experience can be enhanced by having a well-maintained call center. This is because it can help firms respond to their clients in a timely manner, and address their concerns right away. Hence, it is important for firms that can afford to have a call center...
Hiring Agents for a Call Center is Difficult

Hiring Agents for a Call Center is Difficult

Agents form the backbone of a successful call center. This is the reason why hiring the right candidates is a matter of significance. However, it is not as easy as it sounds, since there is a lack of people who can patiently handle clients, and answer all of their...

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