WHAT IS CLOUD COMPUTING ?

Cloud Computing

A remote means of offering a system, service or solution utilizing a Wide Area Network (WAN) or, more locally, across a Local Area Network (LAN). Cloud contact center allows business to interact with the customer across any all the channels like voice, SMS, email, social media; Facebook, Whatsapp, Viber, messenger and more. Organizations can manage their complete call center operations on cloud from anywhere on any device.