Artificial Intelligence is a Powerful Tool in the Call Center

Artificial Intelligence is a Powerful Tool in the Call Center

Artificial intelligence is gradually pervading all facets of life, from industry-specific applications tailored to manage and automate routine tasks to consumer-oriented solutions like Alexa and Siri. The call center is the best place for AI, capable of filling in...
Can AI do a better job than humans?

Can AI do a better job than humans?

The recent development of technologies such as the buzzword ‘Artificial Intelligence’ has proven to realize sci-fi dreams; of an electronically automated world. However, such an ideal world begs the question if human labor will have the same importance. The...
Will AI take over the future of customer service?

Will AI take over the future of customer service?

We live in an age where technologies that make our lives easier are developing now and then. By far, the most exciting of them today is artificial intelligence and it’s poised to change everything. We are at a grand stage in science and technology. The recent...
What is the best telemarketing software to use?

What is the best telemarketing software to use?

Although telemarketing started with the advancement in technology, the premise of telemarketing seems almost primitive compared to recent forms of marketing. It remains as one of the most effective. In the past, the most straightforward way to promote a product was to...
How far has AI helped businesses in achieving their goals?

How far has AI helped businesses in achieving their goals?

Within the business community, there is always a constant pressure to not only perform well, but also to beat one’s competitors. This is fueled by the desire to gather as many leads as possible, and convert them into serious buyers. As a result, newer marketing trends...

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