Conflicting Viewpoints One of the leading proponents of warning about the danger of AI vis-à-vis job market is none other than Elon Musk, CEO of tesla and SpaceX. But there are few in the tech world who also seem to support the opposite view; that there is nothing to fear from the advent of AI. […]

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Opening any business takes a proper planning, commitment and a substantial investment. Not every business can afford to have it setup for their customers. However, the ones who can afford to have it will come to know the far-reaching benefits that their business can enjoy due to such facility that they provide to their customers. […]

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Workforce management is an important aspect of any call center since it can turn it into a profit-producing entity from something that only consumes capital on a regular basis. This is because studies have shown that if a firm has proper workforce management programs integrated within its organization, it is not only able to utilize […]

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