Within the business community, there is always a constant pressure to not only perform well, but also to beat one’s competitors. This is fueled by the desire to gather as many leads as possible, and convert them into serious buyers. As a result, newer marketing trends are emerging on the scene, and business owners are […]

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Artificial Intelligence, or more popularly known as AI, has taken over the world by storm, so much so that its applications can be seen in almost every field. However, this article deals with the performance and future of artificial intelligence in the corporate sector. But before we delve into its details, we must give you […]

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With fierce competition in the market, business owners are looking towards adopting newer ways and strategies to gain an edge over their competitors. In this pursuit, they have gone to great lengths, and have changed their attitude to one that is welcoming towards new concepts and technologies. This is the reason why the introduction of […]

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Artificial Intelligence, or AI (as it is popularly known), is gaining significance within the marketing world. This is because there is fierce competition in the market, and business owners are looking to adopt newer ways to gain an edge over their competitors. But what exactly is this AI? How can it be used to revolutionize […]

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Call center industry is one of the most thriving sectors of today, owing to their number of implications in various other industries. Today, no business can survive without establishing robust customer support either on its own or via a call center. The growing loads of managing leads have compelled everyone to look for some quick […]

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Business-to-business or B2B marketing can be referred to as the promotion of services and/or products to other businesses to be used in the production of goods, or to be sold to customers. It can also denote marketing goods that can be of immediate use to the businesses, such as office equipment and supplies. Ever since […]

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Customer experience can be enhanced by having a well-maintained call center. This is because it can help firms respond to their clients in a timely manner, and address their concerns right away. Hence, it is important for firms that can afford to have a call center integrated within their set-up to take care of it, […]

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