The powerful wave of Artificial Intelligence has entered our lives and is jolting up everything around us. From home living to the corporate world, everything is becoming ‘smarter’ to ease our lives. Within the corporate sector too, the use of AI is changing the way people work. And now, the AI-powered enterprise chatbot platforms have […]

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Artificial Intelligence and Machine Learning are certainly the most talked about technologies of today. The trend of creating “smart” gadgets and devices is now becoming a norm. People have become much more dependent on computers for even the slightest of their needs, and, certainly, the rise in this trend continues. The way these technologies have […]

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AI’s rise in the recent past has been nothing short of miraculous. Its’ meteoric ascent at the technological world stage has filled everyone with excitement and wonder for the technologies future prospects. It has already started making its mark in many fields such as driverless cars, social media bots, specific big data-driven fields and many […]

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Artificial Intelligence is the most hyped, yet the most controversial technology of today. Undoubtedly, the power of AI is undeniable. However, the way in which it is taking over our lives has created an ambiance of fear for us. Especially, one has to be skeptical towards its applications in the corporate sector, since it may […]

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Advent of AI AI is growing nowadays by leaps and bounds. Machine learning is enabling it to get into new vistas and horizons. Day by day its’ use in various fields is expanding. AI has been successfully applied to social media domains already. However, its’ role in improving Call Center performance is still new. AI […]

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Artificial intelligence is one of the most heated debates in the internet world. It has indeed kept everyone busy in pondering the pros and cons of this technology. However, the significant impact of AI in the call center industry is something worth recognizing. The way it is supporting the call centers and improvising their performances […]

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Artificial Intelligence is being rapidly deployed in the call center industry to cope up the challenges of the time. The goal is to bring advancements and speediness in the overall client management amidst reducing the stress on human agents. Though for the moment, the pace with which this technology is impacting on call centers depicts […]

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Call center industry is one of the most thriving sectors of today, owing to their number of implications in various other industries. Today, no business can survive without establishing robust customer support either on its own or via a call center. The growing loads of managing leads have compelled everyone to look for some quick […]

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